Unfortunately, our Customer Care team is unable to assist you with any ColourPop purchases made at Ulta. Please reach out to Ulta for more information on their return policy!

So sorry for the issue! Unfortunately, we are only able to issue a refund to the original point of purchase for the order. Please reach out to your bank for more information on how to reroute the funds to the correct account.

If you return your order to us: Unfortunately, due to the low cost nature of our products, our return policy does not offer returns! All sales are final. If you choose to return your order to us, the order will be refused at our HQ once it is determined to be an unauthorized return. If your package was returned to us by USPS: We’re so sorry to hear that your babies are coming back to us! Unfortunately, we are unable to reship a package that is determined to be undeliv...

Unfortunately, we have a no return, refund, or exchange policy. We apologize for any inconvenience this may cause!